From the outset, Cubicle Fugitive sought to understand what enabled Smart & Biggar to become a leading firm in intellectual property in Canada for over 125+ years. Our process included interviews with the firm’s key stakeholders and partners across the country and covering all their areas of expertise.
We analyzed market intelligence about the firm as well as client and external lawyer feedback. Cubicle Fugitive performed a thorough competitive audit of Canadian and International IP firms to gain market intelligence and ensure the firm’s new brand was relevant, meaningful, and differentiated from other firms. With a comprehensive understanding of the firm’s current and desired brand position, we got to work defining, articulating, and visualizing Smart & Biggar’s new visual identity. We developed a brand and advertising campaign that built upon the firm’s strong international reputation and reaffirmed their leadership position in the minds of primary and legacy audiences while building profile and awareness among entrepreneurs and business leaders in Canada.
With an extremely unique, memorable, and apt firm name, the campaign wrote itself. While at first resistant to capitalizing on the wordplay of their founding partner’s names, with the right client-focused concept, we were able to leverage these to build name recognition across Canada. The words “Smart” and “Biggar” evoke a sense of expertise and influence. And, there was no better way to articulate the firm’s strength and leadership than by coupling the names “Smart” and “Biggar” with a series of impactful and descriptive client and employee value-based “B” words, to create a brand campaign that is both effective and meaningful. Each headline pairs its name “Smart. Biggar.” with a client-centered adjective that highlights how the headline relates both to the client and the firm, e.g. “Smart. Biggar. Boundless.”, where “Boundless” refers to their client’s innovation and strategic IP portfolios.
Cubicle Fugitive designed an entirely new brand system for the firm that included updated fonts, colours, logos, copy, and the inclusion of the red dot which represents an idea, specifically the visualization of “the idea”. They are the firm that will take that glimmer of an idea and help clients find value and leverage through IP strategies. As part of the campaign, we also worked with Smart & Biggar’s marketing team to create a new tagline reflecting the brand’s leading position “The smart choice for IP protection, enforcement and strategy.”
As part of our brand and website projects, we developed all-new messaging for the firm’s website including who we are, students, and careers sections, as well as, professional bios, service and industry content, landing page headlines and copy. With the firm’s copywriting, we carefully crafted messaging to appeal to the firm’s professional and sophisticated audiences without making it inaccessible to those outside of the legal, STEM, or academic fields.
Working closely with the firm, we completely reimagined the website from the bottom up and created unique journeys for innovators who want to protect, enforce, or grow through IP. The new Smart & Biggar website creates a unique user experience using clean navigation, sophisticated search and sorting tools, and dynamic interlinking of substantive content based upon relevance, solution-focused user-journeys, and better use of headlines, titles, images, and highlights to entice visitors to deepen their exploration of the firm.
During the development portion of the project, we implemented complex functionality that enables Smart & Biggar administrators to have full control over the new website, including ease of updates and workflow, bio versioning, dynamically generated custom PDF bios, interactive publications and newsletter module with a unique court proceeding database, and a database to house and dynamically display accolades and client success throughout the site.
Reimagined from the ground-up, the new site differentiates Smart & Biggar from its competitors and reinforces their position as a world-class market leader for IP.